Privacy Policy

Clublounge Car Repair Center

Data Protection & Privacy

Clublounge is committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data in compliance with Australian Privacy Principles.

1. Information Collection

We collect information necessary to provide automotive services, including your name, contact details (phone, email, address), vehicle registration, and service history. This information is gathered when you book a service, request a quote, or visit our Waterloo facility.

2. How We Use Your Data

Your data is used to facilitate vehicle repairs, manage engine diagnostics, provide transparent pricing, and send service reminders. We may also use your information to improve our services and communicate important updates regarding your vehicle's maintenance.

3. Data Security & Storage

Clublounge employs industry-standard security measures to protect your personal information from unauthorized access, loss, or disclosure. Digital records are stored on secure servers, and physical records are kept in restricted areas within our Sydney center.

4. Third-Party Disclosure

We do not sell your personal information. We may share data with high-quality parts suppliers or specialized diagnostic partners only when required to complete your vehicle's repair. All partners are required to maintain strict confidentiality.

5. Your Rights & Access

You have the right to access, correct, or request the deletion of your personal data held by Clublounge. To exercise these rights, please contact our privacy officer using the details provided in the contact section below.

Privacy Inquiries

47 Botany Road, Waterloo, NSW 2017, +61 422 738 915